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Hotel Amenity and Services Updates

Revised 9/22/2020 

 

FACE COVERINGS ARE REQUIRED BY COLLIER COUNTY IN ALL INDOOR PUBLIC AREAS.    
Don't have a mask? We've got you covered!  See one of our team members.

 

To further protect the public against the spread of the COVID-19 Coronavirus, Collier County enacted an order July 21st requiring facial coverings be worn inside businesses that are open to the public. Facial coverings do not need to be worn while dining or enjoying any outdoor activity such as tennis, exercising, or while using the pools or beach, unless social distancing is not possible. *The order does not apply to children under the age of 9, or if customer has a disability that prevents them from wearing a mask.

 


Naples Grande Safety & Well-Being Promise
To ensure the health of our guests and team members the resort has developed a Safety & Well-Being Program, for details visit our page here


RESORT AMENITIES: 

  • Clam Pass Park is currently closed for a boardwalk replacement project.   For Hotel guests beach access, transportation will be provided to nearby Seagate Beach from the front drive 10:00am - 6:00pm.   Hotel will provide guests towels, chairs, and umbrellas.      

  • Our 3 pools are open for Hotel guests, with proper 6-foot distancing.  The family pool slide is open daily 10:00am-7:00pm and extended hours on weekends 9:00am-8:00pm.  All pools are family friendly to ensure we allow enough spacing for all guests; therefore Palm Terrace Pool is currently not operating as adults only.        

  • Parking is available for registered Hotel guests only.   Daily self-parking in our covered garage, and Valet service is available weekends only Friday - Sunday.    

  • Bellman services are available on weekends.   Any needs on the weekdays please contact the front desk.  

  • Golf is open to hotel guests and members with advanced reservations required, and some limitations apply.  Please see the golf website page for more details or contact The Club to discuss or schedule play 239-594-3066. 

  • Tennis courts are open to hotel guests and members with advanced reservations required, and some limitations apply.  Please see the tennis website page for more details or contact tennis to discuss or schedule play 239-594-6033. 

  • Fitness Center is open from Thursday-Monday from 7:00am-5:00pm with 6-foot social distancing.   Fitness center locker rooms are closed at this time.  A fitness attendant will be present to ensue the safety and well-being of our guests.   

  • Spa & Salon services available daily 9:00am-5:00pm (Closed on Wednesdays).  Contact [email protected] or (239) 594-6321 to reserve your appointment and details on services. 

  • Housekeeping Services – as a precaution we will not be currently offering daily in-room housekeeping service for stayovers. However, should you need anything including additional supplies or linens during your stay, please contact the Front Desk. 
     

FOOD & BEVERAGE

Aura Restaurant 
Breakfast 7:30am – 10:30am

Spressi Marketplace
Breakfast to-go-style, afternoon coffee, 14 gelato flavors, other beverages and snacks 7:30am - 9:00pm

Gulf Coast Oasis Pool Bar & Restaurant
Food menu to-go style, and beverages available include beer, wine, frozen and mixed drinks.  11:00am - 7:00pm   View Food Menu Here  View Beverage Menu Here

Mantra Lobby Lounge
The Lobby Lounge provides grab-and-go style food & a full bar Monday - Thursday 3:00pm - 10:00pm, and Friday-Sunday 11:00am - 11:00pm. 
Dinner entrees available 5:00pm - 10:00pm    View Menu Here


All food & beverage is available for Hotel guests and members only.  At this time we are not operating The Catch of the Pelican Restaurant and In-Room Dining.  Rhode's End Beach Bar is temporarily closed due to the county boardwalk refurbishment project underway.  

*The amenities and services are subject to change at anytime to ensure we offer the best guest experience. We ill continue to update you with any changes and thank you for your understanding. 

 

Future Bookings
If you wish to reserve your next stay in paradise, our vacation planners can assist you by calling 844-993-9576 or emailing [email protected]

If you wish to cancel or reschedule a future reservation, please fill out this form. Please note that if you booked through a third party like Booking.com, Expedia, etc., you will need to contact your travel agency directly to cancel your reservation. Please note your refund of your deposit may take longer than usual.   

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