**UPDATED 12/15: Important Information Regarding Our Reopening!**
We are excited to announce that Naples Grande Beach Resort is officially reopened to guests. For reservations, please call our team at 866-826-8778.Please follow us on Facebook, for more information on the exciting changes we're making.
*The Spa at Naples Grande is pleased to honor any gift certificates that may have expired during our closure. For expired vacation certificates, please email firstname.lastname@example.org*
Due to Hurricane Irma's impact on the resort and the destination, Naples Grande Beach Resort cancelled pre-existing reservations due to arrive through December 14. These will be automatically canceled and any deposit will be refunded in full. We will actively work with guests to rebook their stay.
If you booked through a third party, please reach out to them directly as well, as they may be able to assist you in a more timely manner. Refunds can take between 3-10 days to show up on your credit card statement.
If you have any questions or concerns, please contact info@NaplesGrande.com. If you need assistance in cancelling, please make sure to provide your confirmation email or your full reservation details.